Supporting Holiday Home Owners Since Day One

The Story of NACO

At NACO, our journey began with a simple yet powerful mission: to support and protect static caravan and lodge owners across the UK. 

For over two decades, we have been a trusted voice in the industry, offering expert guidance, bespoke insurance solutions, and a strong community for owners navigating the complexities of holiday home ownership.

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Our Beginnings

NACO was founded to provide much-needed advice, advocacy, and protection for caravan and lodge owners. We recognised early on that many owners were facing uncertainty over park agreements, pitch fee increases, and unclear policies – so we stepped in to help. Through our specialist insurance policies, dedicated helplines, and informative resources, we built a service that put owners first.

Over the years, we’ve grown into a leading consumer-focused organisation, trusted by thousands of members across the UK. Our quarterly magazine, online content, and direct support have become invaluable tools in helping owners make informed decisions and feel confident in their rights.

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What We Stand For Today

At NACO, we remain committed to fairness, transparency, and consumer protection. Our goal is to ensure that every static caravan and lodge owner receives clear information, access to expert support, and the peace of mind that comes with knowing they’re covered—both financially and legally.

Our specialist insurance policies are tailored to the unique needs of holiday home owners, providing comprehensive, flexible cover that reflects the realities of caravan ownership. Whether it’s protection against storm damage, theft, or unexpected costs, we’re here to help owners enjoy their holiday home without worry.

Beyond insurance, we continue to advocate for fairer industry practices by engaging with holiday park operators and policymakers. We believe in raising standards across the industry, ensuring owners receive the respect, security, and transparency they deserve.